Effective Date: October 20, 2025
1. Introduction
Welcome to Uncoder (“we”, “our”, “us”). This Privacy Policy describes how we collect, use, disclose and protect your personal information when you visit or use our website uncoder.net (the “Site”) and the services offered therein (collectively, the “Services”).
By using the Site or otherwise providing your information to us, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
a) Information you provide
- Name, email address, job title, company name when you contact us via forms or subscribe for updates.
- Payment details or billing information if you purchase products/services (via payment processor).
- Any other information you choose to provide in messages, feedback, support requests.
b) Information we collect automatically
- Device and browser information (IP address, browser type, operating system).
- Usage data (pages visited, time spent, referring URL, clicks).
- Cookies and tracking technologies (see Section 6).
c) Derived or inferred data
- Aggregate or anonymised data about usage patterns.
- Preferences and interests inferred from your usage of the Site.
3. How We Use Your Information
We use your information for the following purposes:
- To provide, maintain and improve the Site and Services.
- To respond to your inquiries or provide support.
- To send you updates, newsletters, marketing communications (only where you’ve opted in).
- To process transactions and billing (if applicable).
- To monitor, analyse and protect against fraud, misuse or security threats.
- To comply with legal obligations.
4. Disclosure of Your Information
We may share your personal information in the following circumstances:
- With service providers, agents or contractors who help us deliver the Site or Services (e.g., payment processors, hosting providers, analytics providers).
- With third parties when required by law or to respond to lawful requests (e.g., subpoenas).
- In connection with a merger, acquisition or sale of assets (you will be notified).
- With your consent or upon your request.
We do not sell your personal information to third parties for their direct marketing purposes.
5. International Transfers
If you are accessing the Site from outside the United States, please note that your data may be transferred to, stored or processed in US. We take appropriate safeguards to protect your personal data.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to collect usage data and to personalise your experience.
- “Essential” cookies: required for the Site to operate.
- “Analytics” cookies: to understand how users interact, enabling improvement.
- “Marketing/advertising” cookies: where applicable, to provide tailored ads or offers.
You can manage or disable cookies via your browser settings; however, disabling some cookies may affect your ability to use parts of the Site.
7. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data, including:
- The right to access or receive a copy of your personal data.
- The right to correct / update inaccurate data.
- The right to erase or restrict processing of your data.
- The right to object to processing or withdraw consent.
- The right to receive your data in a portable format.
To exercise any of these rights, please contact us at: https://uncoder.net/contact/.
8. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. When we no longer need your data, we securely delete or anonymise it.
9. Security
We implement reasonable security measures to protect your data (e.g., encryption, secure servers, access controls). However, no transmission over the internet or electronic storage is fully secure — we cannot guarantee absolute security.
10. Children’s Privacy
Our Site is not directed to children under the age of 13 [or other age per jurisdiction]. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us; we will delete the data promptly.
11. Changes to This Privacy Policy
We may update this Policy from time to time. We will post the “Last Updated” date at the top and, where required by law, notify you of material changes (e.g., via email or banner on the Site). Your continued use after changes means you accept them.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: info@uncoder.net